Difference Between Product-Based and Service-Based Companies

Think about all the electronics and skin care products you have at home. The companies that made those things are all product-based. Another way to look at it is to think about the broadband, electricity, or gas services you use at home. The companies that provide these services are all service-based.

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So, we could say that Product-Based Companies are those that sell tangible items to their customers. Service-Based Companies, on the other hand, are those that offer services that can’t be seen or touched.

In a service-based business, the needs of the customer come first. This is because they provide services and solutions that meet customers’ needs. But the main goal of a product-based company is to come up with new ideas that make customers’ jobs easier.

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Table of Contents

Comparison Chart

BASIS FOR COMPARISON	PRODUCT-BASED COMPANY	SERVICE-BASED COMPANY
Meaning	A company that sells its own product to customers through the market is called a product-based company.	A business that provides services to its clients is called a service-based company.
King	Quality	Client
Tangibility	The client pays for the exchange of the stuff, whether it’s in person or online. This is because the product can be seen or touched.	The service is what the client pays for. This is because it is something that can only be felt.
Quality and Quantity	The product is always the same in terms of how good it is and how much of it there is.	At different times, the quality and amount of service can be different.
Hiring	They only hire a small number of people from the best colleges in the world.	During campus placements, they find a lot of people to hire.
Recurring Revenue	Not Possible	Possible
Learning Curve	Good	Average
Office Timing	Flexible	Fixed
Job Security	High	Less
Marketing	It spends a lot of money on marketing and advertising.	It spends very little on marketing and directly getting in touch with clients.

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What is a Product-Based Company?

A company that makes and sells its own products is called a product-based company. Most of the time, the products are the ones that have a high market value. Also, these products might be able to meet what the customer wants. They want to make products of the highest quality. It also tries to make its products better by adding new features. They do this with cutting-edge technology.

These businesses make a valuable product that can solve important business problems.

For Instance,

A product-based business could sell an e-book, course materials, or clothes.

These businesses are easy to set up. Also, it’s easy to set your product apart from those of your competitors, especially if yours is the only one on the market.

When it comes to perks, pay, and other things that make people happy, these kinds of companies have a better culture for their workers.

Points to Remember

Product-based companies find the gap between what customers want and what is on the market. Then it comes up with a product that meets that need and gives it to the customers.
They don’t have a specific customer in mind when they make products. This means that they make things for a certain class or group of people in general. In order to do this, they do research and come up with a range of products that meet the needs of most people. So, they try to sell as many of their goods as possible.
In the IT sector, companies that work on technology for their own customers are called “product-based“. One or more of these companies owns a digital product.

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What is a Service-Based Company

Service-Based Companies are those that help customers and clients solve their problems. Depending on what the client needs, these are amenities, skills, and expertise.

These businesses do work for other groups. Since they don’t make anything themselves, they sell their clients the time of their employees.

For Instance

Web hosting is an example of a service-based business.
A company that helps you find the best buyers for your used goods by giving you a place to list them.

Points to Remember

The services that a service-based business provides are unique. This means that the services are made to fit the needs and preferences of each client. Also, other clients don’t get to use the same services.
A service-based company in the IT sector offers engineering, design, and other services to businesses.
When hiring people, these companies look for a mix of both hard and soft skills.
On the market, there is a lot of competition between these companies. So, they have to be unique to keep their quality and reputation on the market.

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Key Differences Between Product-Based and Service-Based Company

A product-based company is a business whose main source of income comes from selling products. But a service-based company is one that doesn’t make its own product but does work for other companies or clients.
In a product-based business, quality is king in terms of how the product can be sold to more people. On the other hand, clients are seen as king. This is because these companies only want to keep customers for the long term if they are completely happy with the services they receive.
In the case of product-based businesses, the product is traded in person or online. In service-based businesses, on the other hand, the client pays for the experience.
In product-based businesses, on the other hand, the quality and amount of the product are the same. On the other hand, each client gets a different amount and level of service.
Product-based companies only hire a small number of people from the best colleges in every country. On the other hand, service-based companies often hire a lot of people from different colleges during campus placements.
When it comes to the learning curve, product-based businesses are good. But the learning curve is average for service-based businesses.
Employees of a company that sells products can set their own hours. On the other hand, people who work for service-based companies have a set schedule.
When it comes to job security, a product-based company has a better track record than a service-based company.
Product-Based Companies spend a lot of money to market and advertise the products they sell. But service-based businesses spend very little on marketing and directly getting in touch with clients.
Repeated Income
With a product-based business, you can’t have recurring revenue. This is because the company needs to make new products in order to bring in more customers and make money for your business.
On the other hand, service-based businesses can benefit from the possibility of repeat sales. This is because the client pays a regular fee to keep getting their services. And recurring revenue is a good thing because each month or year, a certain amount is added to the business account. This amount also grows as the company gets more customers. In this way, it adds to the company’s long-term income.

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Conclusion

As everyone wants to do well in their job and grow, this makes sense. People who work in tech companies always have to decide whether to join a company that sells products or one that sells services. Both have good and bad points. They can choose any of them, depending on what they want to do with their careers.

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